Webmaster FAQ

General questions

No questions for this category.

Photo album

How do I change the order of my photos in the photo album?

To change the display order of the photos in your album, head to the "Manage images" tab of the Add-ons > Photo album menu.

Select the category you'd like to edit, then move your photos by sliding them into the right order. Once you've finished, don't forget to save your changes.

How do I display a slideshow?

To add a slideshow of the images in your photo album, to your homepage or the Photo album page), head to the Add-ons > Photo album > Options menu. Select the required option and save your changes. You'll also need to select the images to add (open them and check the slideshow box).

I'm having problems adding images or photos.

Firstly, ensure the file has an extension, and that it is a .jpg, .png or .gif. The image should be in RGB color, 72 dpi and be no larger than 8MB. Try to keep your file names short, and ensure they contain no special characters, accents or spaces. If your photo corresponds to these criteria, try uploading another one.

How do I change the image representing my photo album?

The illustration of your photo album is the last image added to it. If you'd like to select a different one, just upload it last.

Diary

A past event is still listed in my diary

It's normal for an event that has only just finished to still appear on your website; you may need to wait up to 24 hours for it to be archived (archiving only takes place one a day).

Why aren't my events or dates automatically deleted?

Past events are placed in your archives, enabling you to reuse them to create new events by simply altering the dates. You'll find your archived events in the Add-ons > Diary > Manage events menu.

Directory

No questions for this category.

Blog

What's a blog? How do I add one to my website?

A blog (or WeB LOG) is like a journal or diary, and comprises a series of chronologically listed short posts (articles). To add a blog to your website, enable it from the Add-ons > Blog menu.

How do I display the latest blog posts?

To display the latest blog posts, you can add a gadget to your side menu or add them directly to your homepage. The gadget is available in the Configuration > Side menus menu .

How do I sort blog posts by category?

To create categories for sorting your blog posts, just navigate to the Add-on > Blog > Categories menu.

How can I display blog categories on my website?

Add your blog categories directly to your menu by adding a widget from the Configuration > Side menus menu.

How do I configure blog posts so they automatically appear or disappear?

From the options available at the bottom of each post in the Blog menu, you can select either:

- the date the article will be published on your website, enabling you to write an article now but leave it hidden until a later date, or

- the date the article will be removed from your website.

Member area

No questions for this category.

Contact form

No questions for this category.

Forum

How do I add a forum to my website?

The forum is an add-on you can enable from the Add-ons > Forum menu.

How do I delete a message from my forum?

Navigate to the Add-on > Forum menu, and delete the message or thread from the Messages tab. Note you cannot edit a message, only delete it.

How do I organize my messages by category?

To create categories in your forum, navigate to the Add-ons > Forum > Catgories menu. Drag and drop messages to sort them into categories.

How do I display the forum categories on my website?

You can use a gadget to display your forum categories in your menu by navigating to the Configuration > Side menus menu.

Links

How do I add a banner to my website? Where will it be displayed?

You can manage your website banners from the links add-on in the Add-ons > Links menu. The banner tab gives access to your banner details, enabling you to provide a link to it to others. Banners appear on your website's Links page.

Guestbook

How do I delete a message in my guestbook?

By navigating to the Add-ons > Guestbook menu, you can list and delete or edit the messages posted on your guestbook.

How do I validate comments on my guestbook before their publication?

You can activate this option from the Site > Preferences menu. There are three options to choose from:
- no notification, comments are published automatically
- email alert, comments published automatically
- email alert, comments published after validation.

Polls

No questions for this category.

Newsletter

How does the newsletter add-on work?

The newsletter add-on is used to send your subscribers information about your website. Enabling it from the Add-ons > Newsletter menu will automatically create a subscription page for your website.

- Free version accounts allow one newsletter to be sent per month, by selecting the quantity and type of content to be published (lastest photos added, most recent pages etc.). The newsletter is automatically generated using these choices and sent to subscribers.

- doombyPLUS provides the same options as the free version newsletter, in addition to adding a personalized message and as many as two newsletters per day.

doombyPLUS and free version members can personalize the appearance of their newsletters from the Site > Preferences > Email template menu.

Why am I limited in the number of newsletters I can send?

Free version members are limited to 2 newsletters per month, with a limited selection of information available to send to subscribers (blog posts, page and photo additions, and latest diary events) and newsletters being composed automatically based on these selections. This limitation is aimed at preventing the abuse of the newsletter system by spammers. doombyPLUS subscribers can send up to two emails per day and can personalize the text of their newsletters.

How do I import an e-mail address list?

You can import an existing list of e-mail addresses for your newsletter subscriptions from the Add-ons > Newsletter > Subscriber list menu. The list needs to be saved as a .txt file, with one e-mail address per line.

How do I unsubscribe to a newsletter when I don't want to receive it any more?

You can unsubscribe by clicking the link at the bottom of each newsletter.

Splashpage

Why is only part of my splashpage text displaying?

The introductory text on splashpages is limited to 250 characters. If part of the text isn't displaying, you'll need to shorten it.

Cybercards

What's an e-card or cybercard, and where are they?

E-cards are images, just like the ones in your photo album. The difference is that visitors can send e-cards by email - directly from your website - to the person of their choice.