Webmaster FAQ

If you've lost or can't remember your password, don't panic! Just click the following link:

http://www.doomby.com/recup_pass.html

or click the question mark next to the Sign in button on the doomby.com homepage.

You'll need to provide the e-mail address you used when you first created your account, to which we'll send an e-mail containing your password. Once you've received it, make sure you save it in a secure location.

First, make sure you're using the right address to access your website - it should look like this: http://yourusername.doomby.com Ensure you are entering the address into the right place - the address bar of your browser and not the search box, for example. If you are trying to find your website using a search engine like Google, it won't show up for a few days though you can still access it directly using its address, and edit its contents from your member zone.

The only way to connect to your site manager is by providing your username and password. If you've connected by clicking on a link in Google, it's simply because you had already signed on previously. Your web browser remembers when you've connected to your account, so even if you leave doomby and navigate to another website, when you return you're still connected. This is why it's important to sign out of your account (or quit the browser) when you've finished managing your website - especially if you're doing so from a public computer.

To delete your account and your website, navigate to Account > Delete account. Deleting your account will remove all pages, files and personal information associated with your website from our servers. To confirm deletion, just check the box and click the "Delete website" button.
NB: Once you've deleted your website, all files and information (other than your IP address) are deleted and cannot be restored under any circumstances.

If you have several doomby accounts (and websites), you'll need to sign out of your member zone of the website you're working on before you start working on another one. If you're having trouble accessing your second or subsequent member zone, try deleting your browser's cookies. Cookies are small files used by browsers and websites to store information. If you're using Internet Explorer, you'll need to access the "Internet options" from the "Tools" menu, then delete the cookies. If you're using Firefox, delete cookies from the privacy settings of the "Options" sub-menu of the "Tools" menu. For other browsers, just look for "delete cookies" in your browser's help menu. Once you've deleted the cookies, try connecting again.

You cannot change your username once you've registered. If you'd like to change the name (address) of your website is to either sign up for a new account, or to get a personalized domain name. You'll find more information on domain names in your member zone from the Domain > Overview menu.

Yes. Connect to your member zone, then access the "Personal data" tab of the Account > Personal details
menu. From there, you can change your account e-mail address - the one to which we'll send doomby and visitor e-mails. Don't forget to save your changes when you've finished.

To change your password, you'll need to sign into your member zone then select the "Password" tab from the
Account > Change password menu.
Just fill in your current password, enter a new one and confirm it by typing it again.

When you're finished, just click "Save".

An avatar is a small, illustrative image that will be added to your forum and private messages, and on your member profile page. To add one to your account, access your member zone and navigate to the Account > Forum avatar and signature menu. Your image will be resized to 120 x 120 pixels.

A signature is a line or two of text that is displayed below your forum and private messages.

To change it, navigate to the Account > Forum avatar and signature menu. You can add text, images or a banner.

Try to avoid overloading your signature with images that are too large or by including too much text.

If you've deleted a page, you may not have deleted the images or files that you had placed on the page (after saving them in your storage space: Site > Image and file storage). If you've already deleted the files, copies may still be available online in the caches of search engines like Google - that's why you might still find them or links to them online, in places like Google Images. Similarly, search engine databases and caches also contain information about you website (such as its title and contents) that can take some time before being removed.